Reward Point Program FAQ

To thank you for your support, we want to give something back. That's where our Reward Point Program comes in! You can earn points on products you buy and those points will be added to your account, giving you credit on future orders. It's as simple as that!

When you place an order, the product total on the order will be used to calculate the amount of points earned. You will earn points for all products including those that are on sale or otherwise discounted, i.e. you will receive points for the amount you are paying for! These points will be stored in your account until you are ready to use them. You can see your points balance by clicking on the “Rewards” button on the bottom right side of the screen.

Please note: The Gluten-Free Mall® Shopping Points have no cash value and will expire after 1 year of inactivity in your account.

*Shipping fees and taxes are excluded and will not add to your point balance. You must set up an account in order to earn and save points.*

For every $1.00 spent, 1 point will be earned.  

Points may be redeemed for special coupon codes for discounts off an order. You must have a minimum of 500 points to redeem a $5 off discount.

$5 off coupon redeem 500 points

$10 off coupon redeem 1000 points

$25 off coupon redeem 2500 points

To redeem points for a coupon code, after placing items in your shopping cart, click on the Rewards Button in the bottom right corner of the screen and select “Redeem Points”. You will be able to choose a discount based on the number of points you have. After selecting the discount, click "Apply" to apply the coupon code to your cart.

Note, you can also save that coupon code to be used later if you are not ready to checkout, however each code can only be used once.

Customers need to have a total of 500 points in order to redeem reward points. The order total should be equal to or greater than the amount of points you wish to redeem. A maximum of 2500 points is allowed to be redeemed on an order ($25 worth).

You can earn points by setting up an account with the The Gluten-Free Mall®! When you set up an account on our website, you will receive 500 points into your rewards balance to help start you on your way to more savings on our website!

You will earn points for products only (no shipping or tax), including those that are discounted.

You can earn Product Review Points by sharing constructive feedback on the products you purchase! Product reviews will assist us in improving our product offerings and services to provide you with the best options. Each accepted review will be awarded 20 points ($1). Your reviews must be approved by The Gluten-Free Mall®. In order to have the review published and receive points, it must:

  • Contain original content
  • Be focused and concise, and relate directly to the quality of the product under review
  • Be truthful and objective, with detail and reasoning provided to back up the rating
  • Not include any spam or advertising content

*The Gluten-Free Mall® reserves the right to refuse or remove any review that does not comply with these conditions. Grammatical and spelling errors will be corrected before review is published. The Gluten-Free Mall® is not responsible or liable for reviews posted by customers.

For any issues or queries regarding our Reward Point Program, please contact us .